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Helpdesk
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CAMS Enterprise Helpdesk
CAMS Windows Helpdesk

Three Rivers Systems offers free, year-round webinars for CAMS Enterprise customer updates, training
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| Sessions archived for users on CAMS Community site |
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At Three Rivers Systems Inc., we have launched a series of free training webinars for our flagship CAMS™ Enterprise product to help deliver on our promise of leading the industry with the best technology, most-comprehensive training and exceptional service.
The free webinars are being offered throughout the year to help CAMS managers and users stay up to date with the latest features and make the best possible use of the comprehensive system. As a part of the annual maintenance program, CAMS Enterprise clients regularly receive enhancements that bring new capabilities, improve functions and help increase the efficiency and effectiveness of user institutions.
These webinars provide overviews of new functionality, in-depth “how to” instruction, refresher training and opportunities for users and managers to learn new ways to use CAMS Enterprise as effectively as possible.
Upcoming sessions, while subject to change, include:
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| 1/26/10 – Reporting for Admissions and Recruiting |
| CAMS BYORs (Build Your Own Report) provides highly flexible reporting criteria and a wide variety of report formats. We will demonstrate some of our newer reports that provide valuable information for recruiters and admissions officers. |
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| 2/23/10 – Degree Audits: Setup |
| Degree audits are among the most important tasks for advisors and registrars. This webinar will show how to avoid the tedious process of comparing hard copy transcripts and requirements documents by using CAMS to review electronic transcripts and determine which courses each student in a degree program has completed and those they need to take. |
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| 3/23/10 – Using the Course Management System |
| Course Management Systems (CMS) offer important tools for teaching and learning. Find out more about the CMS in CAMS and how students and faculty find it useful. |
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| 4/27/10 – BYOR for Advancement |
| Compiling and maintaining information on alumni, donors and potential donors has long been a basic element in advancement processes. CAMS not only facilitates these functions, but it also provides numerous reports to aggregate. |
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| Previous topics have included “Custom ISIR Fields and ISIR Document Tracking,” “What’s New in CAMS 12.0” and “1098-T Reporting and Troubleshooting Tips.” |
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| All webinars are archived in the CAMS Community and can be accessed by Three Rivers Systems customers as video or PDF files at http://cehelpdesk.threerivers-cams.com/camsconnect/ |
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